Frequently Asked Questions

YES, all SmarteX fittings and pipe offer a 25 year warranty and SmarteX hoses offer a 10 year warranty, if installed by a licensed plumber, in accordance with AS3500 of the National Plumbing code parts 1, 4 and 5 and established installation practices.
SmarteX pipe can be buried or embedded in concrete between the top and bottom layers of reinforcement but it is not advised to bury the fittings in concrete.
SmarteX pipe has UV resistant properties but is not recommended for exposure to direct sunlight for prolonged periods, it is recommended that a sleeving material is used for this application.
YES, SmarteX can be used both underground and behind wall in accordance with Australian Standards.
PE-Xb pipe has a nominal working pressure of 2000kPa at 20 degrees Celsius. Maximum recommended working pressure 1000kPa.

NOTE: AS 3500.1-2015 Clause 3.3.4 requires that maximum operating pressure at any outlet within a building must not exceed 500kPa.

PE-Xb pipe is suitable for use at temperatures up to 100 degrees Celsius however continuous long term operation should be between -50 degrees Celsius to +70 degrees Celsius.

(Note: maximum temperature will vary to pressure rating)
20 Degree C = 2000KPA
60 Degree C = 1500KPA
70 Degree C = 1300KPA

SmarteX-PRESS (copper press-fit) fittings maximum temperature: 95 degrees Celsius.

The SmarteX range has WaterMark certification to AS3688 WMK26349, AS3688 WM71225, AS2537 WM71224, AS/NZS 2492 WM71223.
Minimum bend radius:
16mm pipe = 100mm radius
20mm pipe = 150mm radius

Clips spacing:
16mm pipe – horizontal: 0.8 metres, vertical: 1.2 metres or in compliance with local government requirements.
20mm pipe – horizontal: 1.0 metres, vertical: 1.4 metres or in compliance with local government requirements.

SmarteX pipe can be bent by hand, there is no specific tool required to bend it.
It is fine to concrete over the pipe, as long as the pipe is running vertical, not horizontal. If the  pipe needs to run horizontally with concrete over it then copper tube is recommended.
NO, this product range should not be used for compressed air applications, it is only to be used for water installations.
SmarteX-PRESS: Manufactured from Copper to AS3688.
SmarteX-C: Manufactured from DR Brass to AS3688.
SmarteX-P: Manufactured from DR Brass to AS2537.
SmarteX PE-Xb Pipe: Watermark License number WM71223, certified to AS/NZS2492, PN20: (Nominal Working pressure of 2.00 MPa)
SmarteX High Pressure Hose: AS3499
The SmarteX push-fit range is NOT recommended to be used on other suppliers PEX pipe, to do so would void warranty as we cannot guarantee the sizing of the alternative suppliers pipe. We suggest using a BSP union connecting the fitting between the two systems.
SmarteX-PRESS fittings can be used with Type A or Type B copper pipe compliant with AS1432.
SmarteX-C fittings can be used with both hard drawn and annealed copper tubes.
SmarteX-P fittings can be used with SmarteX PE-Xb pipe.